Refund policy

SAYAL Electronics - updated April 28, 2021

a.) Web Returns

Items may be returned for credit or refund at our discretion within 7 working days of delivery. All returns must have Return Merchandise Authorization number (RMA#). RMA# requests are made by calling 416-494-8999 Mon-Fri, 9am - 5pm EST. Please have your invoice ready when you call. Non-defective returns may be subject to a 30% restocking fee. Carefully pack your return and clearly note the RMA# on the outside of the box. Any shipments received without a RMA# will be refused. Some items (such as kits, cut or measured product and special orders) are non-returnable. No freight collect or COD returns accepted. Parcels damaged in transit are the responsibility of the shipper. Shipping charges on returned goods are non-refundable.

b.) Store Returns/Exchanges

All Returned Goods must be complete and in original package. Returns must be made within 7 working days (with original Invoice). Items sold as "Final Sale" shall not be returned. Restocking charges of 30% shall be levied for no fault of Sayal. Refunds shall be issued via the same method of purchase with Original Card.

No Refunds or Exchange on:

  • Items sold as "Final Sale" or "Clearance"
  • Custom or Special Orders
  • Hygienic Items
  • Hobby Items and Educational Kits
  • Wire and Cable
  • Chemicals
  • Tools
  • Semiconductors
  • Test Equipment
  • Satellite Equipment
  • Books/Magazines and Journals
(Exceptions may apply)