Terms of service

SAYAL Electronics Terms of Service - updated April 28, 2021

1. Payment

No minimum order (before shipping and taxes) Canadian (CAD). Visa, MasterCard, AMEX, Apple Pay, Google Pay are accepted for online ordering. COD orders are not accepted.

2. Pricing

Prices are subject to change without notice. All prices are quoted in Canadian dollars (CAD). All invoices are processed in Canadian dollars. Large quantities on many items are either stocked or available. Please contact our sales staff to inquire about quantity discounts.

3. Shipping

Sayal Electronics charges the actual shipper's rates. The customer is responsible for all shipping and related charges. Shipping charges are non refundable. No additional handling fee is charged.

5. Canadian Orders

No minimum order (before shipping and taxes) for shipments in Canada.
Shipments to other Provinces in Canada, 5% Goods and Services Tax (GST) will be added.

Additional Provincial Sales Tax (PST) will be added:

            Alberta                   : 0% PST
            British Columbia          : 7% PST
            Manitoba                  : 8% PST
            Northwest Territories     : 0% PST
            Nunavut                   : 0% PST
            Quebec                    : 9.975% QST
            Saskatchewan              : 6% PST
            Yukon                     : 0% PST
For the following Provinces Only Harmonized Sales Tax (HST) will be added.
            Ontario                   : 13% HST
            New Brunswick             : 15% HST
            Prince Edward Island      : 15% HST
            Newfoundland and Labrador : 15% HST
            Nova Scotia               : 15% HST

 7. Back-Orders

Due to the nature of our business, only a limited supply may be available for some items. As such, we reserve the right to cancel back orders. Accepted back-orders are subject to additional shipping charges. Accepted back-orders will only be charged on the day they are shipped.

8a. Web Returns

Items may be returned for credit or refund at our discretion within 14 days of delivery.

All returns must have Return Merchandise Authorization Number (RMA#). RMA# requests are made by calling 416-494-8999 Mon-Fri, 9am - 5pm EST. Please have your invoice ready when you call.

Non-defective returns may be subject to a 30% restocking fee.

Carefully pack your return and clearly note the RMA# on the outside of the box. Any shipments received without a RMA# will be refused.

Some items (such as kits, cut or measured product and special orders) are non-returnable. No freight collect or COD returns accepted. Parcels damaged in transit are the responsibility of the shipper. Shipping charges on returned goods are non-refundable.

No Returns after 30 days.

8b. Store Returns/Exchanges

All Returned Goods must be complete and in original package. Returns must be made within 14 working days (with original Invoice). Items sold as "Final Sale" shall not be returned. Restocking charges of 30% shall be levied for no fault of Sayal. Refunds shall be issued via the same method of purchase with Original Card.

No Refunds or Exchange on:

  • Items sold as "Final Sale" or "Clearance"
  • Custom or Special Orders
  • Hygienic Items
  • Hobby Items and Educational Kits
  • Wire and Cable
  • Chemicals
  • Tools
  • Semiconductors
  • Test Equipment
  • Satellite Equipment
  • Books/Magazines and Journals

(Exceptions may apply)

9. Warranty / Disclaimer

Disclaimer - Prices may vary from our Online Store ( shop.sayal.com), Main Website (secure.sayal.com) or in our walk in Stores.

All prices on this web site are subject to change without prior notice.

Sayal Electronics makes every effort to ensure that the content on this internet site is complete and current.

Photos are a pictorial representation only and may not be the exact product. However, Sayal Electronics does not guarantee that the information contained on this internet site will not contain errors, omissions or inaccuracies. Such errors, omissions or inaccuracies may relate to price or to product or description or availability.

Sayal Electronic reserves the right to correct any error, omission or inaccuracy or to change or update the content without notice to you. Further Sayal Electronics reserves the right to refuse or cancel any orders or reservations containing any error, omission or inaccuracy whether or not the order or reservation has been submitted, confirmed and/or your credit card has been charged. If your credit card has been charged for the purchaser and your order or reservation is cancelled, Sayal Electronics shall promptly issue a credit to your credit card.

All products are warranted by Sayal Electronics only to be free of defects in material and workmanship for thirty (30) days from the date of shipment. Additional manufacturer warranties may apply for some items (e.g. test equipment, IC programmers, etc) - in which case the item should be directly shipped back to the manufacturer.

Sayal Electronics will not be responsible for incidental, indirect or consequential damage. There are no other warranties, either expressed or implied which extend the foregoing, and there are no warranties of merchant ability or fitness for any particular purpose. No purchase order or verbal advice shall alter this agreement. Sayal Electronics' liability is limited to refund or replacement of product only.